Financial Services Innovation: Featured Spotlight #15

Our very own Tarique Khan speaks to Lance Vaughn on Financial Service Innovators about behavioral banking, the awesome fintech innovation happening in Canada right now, and what banks & fintechs can learn from one another!

  • Individualization vs Personalization
  • Unbundling and Rebundling
  • Frictionless Customer Experience
  • Bank-Fintech Partnerships
  • The Importance of Empathy